Scope and applicability
75bdapp 75bdapp places the highest importance on user privacy. This Privacy Policy explains what information is collected when you use our website or app, why it is collected, and how it is kept secure.
This policy applies to:
- On the 75bdapp.best website.
- On the Android & iOS mobile app.
- Reach us via support chat or email.
- Across all payment channels including bKash and Nagad.
75bdapp Completing registration and using the platform constitutes acceptance of this privacy policy. If you have any objections, please contact us before you start using the service.
If this policy is updated, members will be notified via their registered email or app notification at least 7 days in advance. Continued use of the platform after any changes constitutes acceptance of the revised policy.
What types of information are collected
75bdapp Two types of data are collected — what you provide directly and what is generated automatically through your use of the platform.
What you provide directly:
| Data type | Example | When Collected |
|---|---|---|
| Introductory | Name, date of birth, national identity card | Registration & KYC |
| Contact | Phone number, email address | Registration & Support |
| Financial | BKash/Nagad number, transaction history | Payments & Withdrawals |
| Identity document | Photo of NID or passport | KYC verification |
| Communication Content | Support Chat Conversations | Troubleshooting |
Automatically collected information:
- Device type, operating system, and browser version.
- IP address and approximate location (at the district level).
- Which pages you visited on the platform and for how long.
- Gaming and betting history (sessions, bet amounts, outcomes).
- Login times and failed login attempts.
What Information We Do Not Collect
75bdapp never accesses your mobile phone's contact list, gallery photos, or data from other apps. The app only requests permissions that are strictly necessary.
Why This Information Is Collected
75bdapp Every piece of data we collect has a specific reason behind it. Collecting unnecessary information goes against our policy.
Primary purposes of data use:
- Account Management: Registration, login, and identity verification.
- Payment Processing: Ensuring secure transactions via bKash and Nagad.
- Fraud Prevention: Detecting multiple accounts or suspicious activity.
- Legal obligations: Compliance with anti-money laundering regulations.
- Customer Support: Resolving issues promptly.
- Platform Improvement: Understanding which features are used most.
- Security Notice: Notifying you of unusual login activity.
75bdapp This information is never shared with third parties for advertising purposes. Your data is used solely for the purposes stated above.
Data Retention & Expiry
75bdappThe servers are hosted in internationally certified, secure data centers. All data is stored with 256-bit AES encryption — meaning that even data at rest on the server cannot be read without the correct key.
How long your data is retained:
- Account information: For as long as your account is active, and for 5 years after closure (due to legal obligations).
- Transaction History: 7 years (in accordance with anti-money laundering regulations).
- KYC Documents: 5 years after account closure.
- Support Chat Logs: 2 years.
- Cookies & Session Data: Upon session end, or within a maximum of 30 days.
Once the specified retention period ends, your data is securely deleted or fully anonymized — meaning it can no longer be linked to you in any way.
Backup Security
Server backups are protected with the same level of encryption. Accessing backup data requires multi-level authorization — no single individual can access it alone.
Cookies & Tracking Technologies
Cookies are small text files stored in your browser. 75bdapp Uses three types of cookies:
Cookies can be blocked or deleted through your browser settings. However, disabling essential cookies may prevent 75bdapp from functioning properly.
Your Privacy Rights
75bdappAs a member, you have certain rights over your personal data. To exercise any of these rights, please contact support.
Right to Access
You may request a copy of the data we hold about you. This is typically provided within 72 hours.
Right to Rectification
You may request corrections to inaccurate or outdated information. KYC-related updates may require supporting documents.
Right to Erasure
After account closure, you may request deletion of your data. Information required for legal compliance will be retained for the period mandated by law.
Right to object to processing
You may object to the use of your data for specific purposes, such as opting out of marketing communications.
Data Portability
You can request an export of your data in a machine-readable format (CSV/JSON).
Right to restrict processing
You may request a temporary restriction on the processing of disputed data.
To exercise any of these rights, email us at support@75bdapp.best or let us know via live chat. Once your identity is verified, you will receive an initial response within 72 hours.
Protection of Minors' Data
75bdapp Strictly for users aged 18 and above. We do not knowingly collect or store any personal data from minors.
Age verification is mandatory at registration. Proof of age may be requested at any time if there is reason for suspicion. If an underage account is detected:
- The account will be closed immediately.
- All collected data will be deleted.
- Deposited funds will be returned through the designated process.
If you believe a minor is using 75bdapp, please notify us immediately.
Privacy Policy Updates
75bdapp This policy may be updated in response to changes in technology, law, or business operations. However, the core principle — protecting the security and privacy of your data — will always remain the same.
In the event of changes, we will:
- We will update the "Last Updated" date at the top of the page.
- We will send an email or app notification for any significant changes.
- Older versions will be kept in the archive — you can view them at any time.
Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
Contact & Data Protection Officer
For any privacy-related questions, requests, or complaints, please contact us:
- Email: support@75bdapp.best (Subject: "Privacy Request")
- Live Chat: 24/7 support in Bangla is available on the platform.
Upon receiving a request, we will verify your identity and provide an initial response within 72 hours. Complex requests may take up to 14 business days.
Contact us in Bangla
All privacy-related requests can be submitted in Bangla — there is no need to write in English. Our team will respond in Bangla.
If a matter cannot be resolved directly with us, you have the right to file a complaint with the Curacao eGaming regulatory authority — this is your right and you will face no consequences for doing so.